Built To Deliver Amazing Conversational AI

Hummingbird AI delivers to your business a Customer Experience Management platform powered by Chatbots and AI, with access to the 12 leading messaging platforms in over 45 languages.

We have over 15 years experience delivering start ups through to market leaders in these industries. Hummingbird can transform the customer journey for your business

Real Estate | Health | Sport | Utilities


Messaging is the most frequent digital activity that a person does, period.

Platforms we support:

Messenger | WeChat | WhatsApp | Desktop | Alexa | Slack | Google Assistant | Skype | Cisco Spark

Customers are talking to their friends and family through messaging apps rather than older technology such as SMS. Customers expect to be able to talk to businesses and brands on the same platforms.

A recent study by Gartner highlighted that 80% of customer service roles will be replaced by Chatbots by 2020. 


 

Introducing the Hummingbird AI Experience

The Hummingbird AI CXM platform.

  • Track advanced consumer insights through the analytics dashboard

  • Measure conversational sentiment in real time

  • Enable human intervention

Build a customer journey that allows your business to connect where the conversations are happening ALL IN ONE PLATFORM.

 
 
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We see Artificial Intelligence and Messaging platforms as the future of retail. We have a track record of delivering new retail customer journeys and providing these through a chatbot solution.
— Tom Fraser, CEO of Hummingbird AI

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