Built To Deliver Amazing Conversational AI
Hummingbird AI delivers to your business a Customer Experience Management platform powered by Chatbots and AI, with access to the 12 leading messaging platforms in over 45 languages.
We have over 15 years experience delivering start ups through to market leaders in these industries. Hummingbird can transform the customer journey for your business
Real Estate | Health | Sport | Utilities
Messaging is the most frequent digital activity that a person does, period.
Platforms we support:
Messenger | WeChat | WhatsApp | Desktop | Alexa | Slack | Google Assistant | Skype | Cisco Spark
Customers are talking to their friends and family through messaging apps rather than older technology such as SMS. Customers expect to be able to talk to businesses and brands on the same platforms.
A recent study by Gartner highlighted that 80% of customer service roles will be replaced by Chatbots by 2020.
Introducing the Hummingbird AI Experience
The Hummingbird AI CXM platform.
Track advanced consumer insights through the analytics dashboard
Measure conversational sentiment in real time
Enable human intervention