Built to deliver amazing conversational AI
Hummingbird AI can build your customer experience via a chatbot which allows you to have an engaging conversation and provide services through the messaging apps they are spending more and more time on.
Platforms we support:
Messaging apps are the most used app on mobile devices.
Customers now talk to their friends and family through messaging apps rather than older technology such as SMS. Customers expect to be able to talk to businesses and brands on the same platforms. A recent study by Gartner highlighted that 80% of customer service roles will be replaced by Chatbots by 2020.
Introducing the Hummingbird AI Experience
Get access to our scalable and versatile Hummingbird AI platform. Track advanced consumer insights through its analytics dashboard, measure conversational sentiment in real time, and enable human intervention...
build a customer journey that allows your business to connect